Open box, open packaging but everything is included besides the AA batteries and the Set Up Guide. 100% Genuine- SHIPS Fast from the U S A! We aim for 100% satisfaction. If it is missing pieces there is a possibility of only getting a portion of your return back! Kwikset Kevo 99250-202 2nd Gen Bluetooth Touch-to-Open Smart Keyless Smart Lock.The item "Kwikset Kevo 99250-202 2nd Gen Bluetooth Touch-to-Open Smart Keyless Smart Lock" is in sale since Monday, November 22, 2021. This item is in the category "Home & Garden\Home Improvement\Building & Hardware\Doors & Door Hardware\Door Locks & Lock Mechanisms". The seller is "radresellers" and is located in Lake Worth, Florida. This item can be shipped to United States, Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Czech republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, China, Sweden, South Korea, Indonesia, Taiwan, South africa, Thailand, Belgium, France, Hong Kong, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Bahamas, Israel, Mexico, New Zealand, Philippines, Singapore, Switzerland, Norway, Saudi arabia, Ukraine, United arab emirates, Qatar, Kuwait, Bahrain, Croatia, Malaysia, Chile, Colombia, Costa rica, Dominican republic, Panama, Trinidad and tobago, Guatemala, El salvador, Honduras, Jamaica, Antigua and barbuda, Aruba, Belize, Dominica, Grenada, Saint kitts and nevis, Saint lucia, Montserrat, Turks and caicos islands, Barbados, Bangladesh, Bermuda, Brunei darussalam, Bolivia, Egypt, French guiana, Guernsey, Gibraltar, Guadeloupe, Iceland, Jersey, Jordan, Cambodia, Cayman islands, Liechtenstein, Sri lanka, Luxembourg, Monaco, Macao, Martinique, Maldives, Nicaragua, Oman, Pakistan, Paraguay, Reunion, Uruguay, Russian federation.